Business of Hanshin Grace

We will become a company that creates the best value.

We always think first from the customer's point of view and provide the best satisfaction through perfect solutions

Optimal Solution

We will think from the customer's point of view and work together to maximize the profits of the customer through the optimal solution.
Best Quality and Service

As a customer-oriented company, we will be a company that gives customer satisfaction through the best customer response, thinking of promises with customers as the top priority.
Best Customer Service

We prioritize customer satisfaction above all else through quality service and the highest quality products.
- We put our promise to our customers first.
- We strive to provide quality service.
- We are leaping into a competitive company.

Accurate Diagnosis and Goals

We discuss accurate diagnoses and goals together and move forward together with customers toward the goal.
Systematic Management

We run together with our customers until we achieve our goals through continuous management, not one-off.
Customer-specific Products and Services

We provide the most suitable products and services to customers through accurate diagnosis and goals.
Strict Punctuality

We put the promise with our customers first and strive to strictly comply with the time.
Giving Back to Society

We have been giving back to society for a long time and working hard for win-win rather than simple profit.
Improving customer-oriented corporate value

We always put customer satisfaction and value improvement at the forefront of our work.

Provide Materials & Documents

We provide necessary materials such as warranties, certificates, and test reports.
Convenient Contact

A person in charge is designated who can be contacted conveniently whenever and wherever the customer needs it.
Systematized Customer Management

We have established a systematic customer management system through data accumulation.
Systematic System

By introducing a quality system, we reduce unnecessary time and strive for customer convenience.
Product Sourcing

We provide products that customers want and provide better solutions through product sourcing.
Customer Service

We provide the best service for customer satisfaction and strive to build a satisfactory relationship through friendly Customer Service.